:root{font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:#171717;background:#f5f5f7;line-height:1.5;font-weight:400;font-synthesis:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;--bg: #f5f7fb;--panel: #ffffff;--panel-soft: #fafcff;--panel-muted: #f3f6fb;--text: #171717;--text-soft: #5f6778;--text-faint: #8791a6;--border: #dfe5ef;--border-strong: #cfd7e5;--shadow-sm: 0 1px 2px rgba(15, 23, 42, .06);--shadow-md: 0 18px 48px rgba(15, 23, 42, .08);--radius-lg: 18px;--radius-md: 14px;--radius-sm: 12px;--accent: #2347a7;--accent-soft: #eef4ff;--accent-border: #cbd9fb;--success-soft: #edfdf3;--success-text: #166534;--warning-soft: #fff7ed;--warning-text: #b45309;--danger-soft: #fff1f2;--danger-text: #be123c}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{background:radial-gradient(circle at top left,rgba(35,71,167,.08),transparent 34%),radial-gradient(circle at top right,rgba(15,23,42,.04),transparent 28%),var(--bg);color:var(--text)}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button{-webkit-appearance:none;-moz-appearance:none;appearance:none;background:var(--accent);color:#fff;border:1px solid var(--accent);border-radius:12px;padding:10px 14px;cursor:pointer;font-weight:600;letter-spacing:-.01em;transition:transform .12s ease,box-shadow .15s ease,background .15s ease,border-color .15s ease;box-shadow:0 10px 20px #2347a729}button:hover{transform:translateY(-1px);box-shadow:0 14px 26px #2347a72e}button:disabled{opacity:.55;cursor:not-allowed;box-shadow:none;transform:none}.secondary-button,.ghost-button,.tab-button{background:#fff;color:var(--text);border-color:var(--border);box-shadow:var(--shadow-sm)}.secondary-button:hover,.ghost-button:hover,.tab-button:hover{background:#fafafe;box-shadow:var(--shadow-sm)}.ghost-button{padding:9px 12px}.danger-button{background:#fff;color:var(--danger-text);border-color:#ffd5dc;box-shadow:none}.danger-button:hover{background:var(--danger-soft)}input,select,textarea{width:100%;padding:11px 13px;border:1px solid var(--border);border-radius:12px;background:#fff;color:var(--text);transition:border-color .15s ease,box-shadow .15s ease,background .15s ease}input:hover,select:hover,textarea:hover{border-color:var(--border-strong)}input:focus,select:focus,textarea:focus{outline:none;border-color:#2347a773;box-shadow:0 0 0 4px #2347a71f;background:#fff}textarea{min-height:120px;resize:vertical}label{display:flex;flex-direction:column;gap:7px}label>span{font-size:13px;font-weight:600;color:var(--text-soft)}.app-shell{min-height:100%;display:flex;background:transparent}.sidebar{width:286px;background:#ffffffe6;-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);border-right:1px solid rgba(229,231,239,.95);padding:18px 14px;display:flex;flex-direction:column;gap:18px;box-shadow:inset -1px 0 #ffffffb3}.sidebar.collapsed{width:90px}.sidebar-top{display:flex;align-items:center;gap:12px;padding:4px 4px 14px}.sidebar-brandmark{width:40px;height:40px;min-width:40px;border-radius:14px;display:grid;place-items:center;background:linear-gradient(180deg,#18346d,#0f1e45);color:#fff;font-size:12px;font-weight:800;letter-spacing:.08em}.sidebar-brandcopy{min-width:0}.sidebar-kicker{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:var(--text-faint);margin-bottom:2px;font-weight:700}.sidebar-title{font-weight:700;letter-spacing:-.02em}.sidebar-toggle{margin-left:auto;width:36px;min-width:36px;height:36px;padding:0;border-radius:12px}.sidebar.collapsed .sidebar-top{justify-content:center}.sidebar.collapsed .sidebar-toggle{margin-left:0}.sidebar-workspace-card{display:flex;align-items:center;gap:12px;padding:12px;background:linear-gradient(180deg,#fff,#fafafe);border:1px solid var(--border);border-radius:16px;box-shadow:var(--shadow-sm)}.sidebar-avatar,.topbar-user-avatar{width:36px;height:36px;min-width:36px;border-radius:12px;display:inline-flex;align-items:center;justify-content:center;background:var(--accent-soft);color:var(--accent);font-weight:700}.sidebar-workspace-copy{min-width:0}.sidebar-workspace-name{font-weight:600;letter-spacing:-.01em;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sidebar-sections{display:flex;flex-direction:column;gap:18px;overflow:auto;padding-right:2px}.nav-section{display:flex;flex-direction:column;gap:8px}.nav-section-title{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--text-faint);padding:0 10px}.nav-list{display:flex;flex-direction:column;gap:5px}.nav-item{display:flex;align-items:center;gap:12px;min-height:44px;padding:8px 10px;border-radius:14px;border:1px solid transparent;color:#2c3140;transition:background .15s ease,border-color .15s ease,color .15s ease,box-shadow .15s ease}.nav-item:hover{background:#fafafe;border-color:var(--border)}.nav-item.active{background:linear-gradient(180deg,#fff,#f8f5ff);border-color:var(--accent-border);color:#261f54;box-shadow:0 0 0 1px #2347a714,0 10px 22px #2347a71f}.nav-icon{display:inline-flex;align-items:center;justify-content:center;width:28px;height:28px;min-width:28px;border-radius:10px;background:#f4f5fb;border:1px solid #eceef6;font-size:13px;font-weight:700}.nav-item.active .nav-icon{background:var(--accent-soft);border-color:var(--accent-border);color:var(--accent)}.nav-label{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sidebar.collapsed .nav-section-title,.sidebar.collapsed .nav-label,.sidebar.collapsed .sidebar-brandcopy,.sidebar.collapsed .sidebar-workspace-card{display:none}.sidebar.collapsed .nav-item{justify-content:center;padding:8px}.sidebar.collapsed .nav-icon{width:34px;height:34px}.content-shell{flex:1;min-width:0;display:flex;flex-direction:column}.topbar{display:flex;justify-content:space-between;align-items:center;gap:18px;padding:24px 28px 18px}.topbar h1{margin:2px 0 6px;font-size:31px;line-height:1.05;letter-spacing:-.04em}.topbar-kicker{font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--text-faint)}.topbar-actions{display:flex;align-items:center;gap:12px}.topbar-user-pill{display:inline-flex;align-items:center;gap:10px;padding:8px 10px;background:#ffffffe6;border:1px solid var(--border);border-radius:16px;box-shadow:var(--shadow-sm)}.topbar-user-copy{display:inline-flex;flex-direction:column;gap:2px}.topbar-user-copy strong{font-size:13px;line-height:1.1}.topbar-user-copy span{font-size:12px;color:var(--text-soft)}.page-content{padding:0 28px 28px;display:flex;flex-direction:column;gap:18px;max-width:1520px}.card{background:#ffffffeb;border:1px solid var(--border);border-radius:var(--radius-lg);padding:20px;box-shadow:var(--shadow-md)}.form-card{gap:18px;display:flex;flex-direction:column}.nested-card,.inset-card{border-radius:16px;padding:16px;background:var(--panel-soft);box-shadow:none;border:1px solid var(--border)}.section-row{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:6px}.section-row h2,.section-heading{margin:0;font-size:20px;letter-spacing:-.03em}.grid{display:grid;gap:16px}.two-col{grid-template-columns:repeat(2,minmax(0,1fr))}.settings-grid{grid-template-columns:minmax(0,1.45fr) minmax(320px,.82fr)}.cards-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.compact-cards{gap:14px}.compact-stat-card{min-height:96px}.stat-value{margin-top:10px;font-size:30px;font-weight:700;letter-spacing:-.04em}.overview-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.overview-metric{display:flex;flex-direction:column;gap:6px;border:1px solid var(--border);border-radius:16px;padding:15px;background:linear-gradient(180deg,#fff,#fcfcfe)}.overview-metric strong{font-size:21px}.overview-row{display:flex;justify-content:space-between;align-items:center;gap:12px;border-bottom:1px solid #eff1f6;padding-bottom:12px}.overview-row:last-child{border-bottom:0;padding-bottom:0}.table-wrap{overflow-x:auto;border:1px solid var(--border);border-radius:16px;background:#fff}table{width:100%;border-collapse:separate;border-spacing:0}th,td{text-align:left;padding:13px 12px;border-bottom:1px solid #eff1f6;vertical-align:top}tr:hover td{background:#2347a708}thead th{font-size:12px;color:var(--text-soft);text-transform:uppercase;letter-spacing:.05em;background:#fafafe}thead th:first-child{border-top-left-radius:14px}thead th:last-child{border-top-right-radius:14px}.empty-row{text-align:center;color:var(--text-soft)}.muted{color:var(--text-soft)}.small{font-size:12px}.eyebrow{font-size:12px;text-transform:uppercase;letter-spacing:.08em;color:var(--text-faint);font-weight:700;margin-bottom:8px}.error-banner{padding:12px 14px;border:1px solid #ffd5dc;background:var(--danger-soft);color:var(--danger-text);border-radius:14px}.success-banner{padding:12px 14px;border:1px solid #ccebd9;background:#f1fbf5;color:#166534;border-radius:14px}.auth-shell{min-height:100%;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at top left,rgba(35,71,167,.12),transparent 38%),var(--bg)}.auth-card{width:min(460px,100%);display:flex;flex-direction:column;gap:14px;background:#fffffff2;border:1px solid var(--border)}.actions-row{display:flex;justify-content:flex-end}.inline-actions{display:flex;gap:8px;flex-wrap:wrap}.stack{display:flex;flex-direction:column}.gap-8{gap:8px}.gap-12{gap:12px}.gap-16{gap:16px}.full-width{grid-column:1 / -1}.checkbox-row{flex-direction:row;align-items:center;justify-content:space-between;border:1px solid var(--border);border-radius:12px;padding:11px 13px;background:#fff}.checkbox-row input{width:auto}.info-box{border:1px solid var(--border);background:var(--panel-muted);border-radius:14px;padding:13px 15px;align-self:stretch}.info-box strong{font-size:14px}.plain-link{text-decoration:underline}.ticket-thread{display:flex;flex-direction:column;gap:10px}.ticket-message{border:1px solid var(--border);border-radius:14px;padding:14px;background:#fff}.ticket-message.internal{background:#fafafe}.ticket-message-meta{font-size:12px;color:var(--text-soft);margin-bottom:6px}.top-space-16{margin-top:16px}.raw-json{overflow:auto;background:#fafafe;border:1px solid var(--border);border-radius:14px;padding:14px;font-size:12px;line-height:1.45}.settings-page{gap:18px}.settings-hero{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.settings-hero-title{margin:0;font-size:28px;letter-spacing:-.04em}.settings-hero-copy{margin:10px 0 0;max-width:760px}.settings-hero-metrics{display:grid;grid-template-columns:repeat(2,minmax(120px,1fr));gap:12px;min-width:280px}.metric-pill{border:1px solid var(--border);border-radius:16px;padding:14px;background:linear-gradient(180deg,#fff,#fcfcfe);display:flex;flex-direction:column;gap:8px}.metric-pill strong{font-size:24px;letter-spacing:-.03em}.tab-strip{display:inline-flex;gap:8px;padding:6px;border:1px solid var(--border);border-radius:16px;background:#ffffffe6;width:fit-content;box-shadow:var(--shadow-sm)}.tab-button{border-radius:12px;padding:10px 14px;font-weight:600}.tab-button.active{background:#fff;color:var(--accent);border-color:var(--accent-border);box-shadow:0 0 0 1px #2347a714}.side-panel-card{align-self:start}.template-editor-card{border:1px solid var(--border);border-radius:16px;background:#fcfcfe;overflow:hidden}.template-editor-summary{list-style:none;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 18px;cursor:pointer}.template-editor-summary::-webkit-details-marker{display:none}.template-editor-card[open] .template-editor-summary{border-bottom:1px solid var(--border);background:#fafafe}.template-editor-meta{display:inline-flex;align-items:center;gap:8px;flex-wrap:wrap}.template-editor-body{padding:16px 18px 18px}.status-badge,.pill{display:inline-flex;align-items:center;justify-content:center;min-height:28px;padding:4px 10px;border-radius:999px;font-size:12px;font-weight:700;border:1px solid transparent}.pill-list{display:flex;gap:8px;flex-wrap:wrap}.neutral-badge{background:#f5f7fb;color:#475569;border-color:#e4e7ee}.status-enabled{background:var(--success-soft);color:var(--success-text);border-color:#bbf7d0}.status-disabled{background:#fafafe;color:var(--text-soft);border-color:var(--border)}.status-queued{background:#eff6ff;color:#1d4ed8;border-color:#bfdbfe}.status-failed{background:var(--danger-soft);color:var(--danger-text);border-color:#fecdd3}.status-sent{background:var(--success-soft);color:var(--success-text);border-color:#bbf7d0}.status-processing{background:var(--warning-soft);color:var(--warning-text);border-color:#fed7aa}.detail-hero{background:linear-gradient(180deg,#fffffffc,#f4f8fffa)}.detail-hero-row{display:flex;justify-content:space-between;align-items:flex-start;gap:16px}.detail-grid,.key-value-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.list-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 0;border-bottom:1px solid #eff1f6}.list-row:last-child{border-bottom:0}.empty-state{border:1px dashed var(--border-strong);border-radius:16px;padding:22px;background:#ffffffbf;color:var(--text-soft)}@media(max-width:1280px){.cards-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.settings-grid{grid-template-columns:1fr}}@media(max-width:960px){.cards-grid,.two-col,.overview-grid,.detail-grid,.key-value-grid{grid-template-columns:1fr}.settings-hero,.detail-hero-row,.topbar{flex-direction:column;align-items:stretch}.settings-hero-metrics{width:100%;min-width:0}.sidebar{position:fixed;inset:0 auto 0 0;z-index:20;height:100%}.content-shell{margin-left:90px}.topbar{padding:20px 20px 16px}.page-content{padding:0 20px 24px}}@media(max-width:1100px){.three-col{grid-template-columns:1fr}}button,.secondary-button,.ghost-button,.tab-button,.nav-item,.card,.topbar-user-pill,.sidebar-workspace-card,input,select,textarea,.table-wrap{transition:all .16s ease}button{background:linear-gradient(180deg,#2b56c4,#2347a7);border-color:#2347a7}.secondary-button{background:#fff;color:var(--text)}.secondary-button:hover,.ghost-button:hover,.tab-button:hover{background:#f7faff;border-color:#cfd9ec}.sidebar{background:#ffffffeb;box-shadow:inset -1px 0 #ffffffb3,10px 0 40px #0f172a0a}.sidebar-brandmark{box-shadow:0 12px 24px #0f1e452e}.nav-section+.nav-section{padding-top:4px;border-top:1px solid rgba(223,229,239,.8)}.nav-item{min-height:46px;border-radius:16px}.nav-item.active{background:linear-gradient(180deg,#fff,#f3f7ff);color:#19336e}.nav-icon{background:#f4f7fc;border-color:#e3e9f4;color:#43506c}.nav-icon svg{width:16px;height:16px}.sidebar.collapsed .nav-icon{width:36px;height:36px}.topbar{padding:26px 30px 18px}.topbar-copy{max-width:880px}.topbar h1{font-size:34px}.topbar-actions{align-self:flex-start}.page-content{gap:20px}.card{background:#fffffff0}.auth-card{width:min(480px,100%);padding:28px;border-radius:24px;box-shadow:0 24px 60px #0f172a1f}.auth-card h1{margin:0;font-size:34px;letter-spacing:-.05em}.auth-card p{margin:0 0 6px}.auth-card button{margin-top:8px}.detail-hero{border-color:#d7e1f2;box-shadow:0 18px 48px #2347a714}.detail-hero h2{margin:2px 0 8px;font-size:30px;letter-spacing:-.04em}.key-value-grid>div{display:flex;flex-direction:column;gap:6px;padding:14px 15px;border:1px solid var(--border);border-radius:16px;background:linear-gradient(180deg,#fff,#fbfdff)}.key-value-grid strong{font-size:15px}.list-row{align-items:flex-start}.list-row strong{display:inline-block;margin-bottom:3px}.table-wrap{border-radius:18px}th,td{padding:12px 14px}thead th{position:sticky;top:0;z-index:1}input::placeholder,textarea::placeholder{color:#9ca6ba}.settings-hero,.settings-hero-card{border-radius:22px}.metric-pill,.overview-metric{border-color:#dce5f5}.info-box{background:#f8fbff}@media(max-width:960px){.topbar{padding:20px 20px 14px}.auth-card{padding:24px}.detail-hero h2{font-size:26px}}.topbar{padding-top:18px;padding-bottom:14px}.compact-topbar-note{max-width:680px}.card{border-radius:16px}.page-content{padding-top:18px}.table-wrap table{font-size:14px}th,td{padding-top:10px;padding-bottom:10px}.compact-section{padding:16px}.pricing-list{display:flex;flex-direction:column;gap:12px}.pricing-row{display:flex;flex-direction:column;gap:12px;padding:14px;border:1px solid var(--border);border-radius:14px;background:var(--panel-soft)}.pricing-row-main{display:grid;grid-template-columns:minmax(220px,1fr) minmax(420px,2.2fr);gap:14px;align-items:start}.pricing-fields{display:grid;grid-template-columns:repeat(5,minmax(110px,1fr));gap:10px}.pricing-row-footer{display:flex;flex-wrap:wrap;align-items:center;justify-content:flex-end;gap:12px}.checkbox-inline{display:inline-flex;flex-direction:row;align-items:center;gap:8px;width:auto;font-size:13px;color:var(--text-soft)}.checkbox-inline input{width:auto}@media(max-width:1100px){.pricing-row-main{grid-template-columns:1fr}.pricing-fields{grid-template-columns:repeat(2,minmax(120px,1fr))}}.operational-hero,.customer-360-hero{display:flex;flex-direction:column;gap:16px}.customer-metrics{grid-template-columns:repeat(6,minmax(0,1fr))}.wrap-tabs,.wrap-actions{flex-wrap:wrap}.customer-tabs{position:sticky;top:12px;z-index:2}.truncate-cell{max-width:320px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.status-badge.status-processing{background:var(--warning-soft);color:var(--warning-text);border-color:#fed7aa}.status-badge.status-enabled{background:var(--success-soft);color:var(--success-text);border-color:#bbf7d0}.status-badge.status-disabled{background:#fafafe;color:var(--text-soft);border-color:var(--border)}.status-badge.status-failed{background:var(--danger-soft);color:var(--danger-text);border-color:#fecdd3}@media(max-width:1400px){.customer-metrics{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(max-width:760px){.customer-metrics{grid-template-columns:1fr}.truncate-cell{max-width:180px}}.pricing-layout-grid{grid-template-columns:minmax(320px,.9fr) minmax(0,1.4fr);align-items:flex-start}.catalog-select-row{display:flex;width:100%;align-items:center;justify-content:space-between;gap:12px;border:1px solid var(--border);background:var(--surface);border-radius:16px;padding:12px 14px;text-align:left;color:var(--text);cursor:pointer}.catalog-select-row span{display:flex;flex-direction:column;gap:2px}.catalog-select-row:hover,.catalog-select-row.active{border-color:var(--accent);box-shadow:var(--shadow-soft)}.customer-override-row{border:1px solid var(--border);border-radius:16px;padding:12px;background:var(--panel-muted)}.customer-override-row.has-override{background:#fff7ed;border-color:#fed7aa}.compact-list-row{padding:0;border:0;background:transparent}.compact-pricing-row{margin-top:12px;background:var(--surface)}.bottom-space-16{margin-bottom:16px}.danger-text{color:var(--danger-text)}@media(max-width:1200px){.pricing-layout-grid{grid-template-columns:1fr}}.inline-field{display:inline-flex;align-items:center;gap:10px;min-width:260px}.inline-field span{white-space:nowrap}.compact-filter-card{padding-top:14px;padding-bottom:14px}.checkbox-pill{gap:7px;cursor:pointer;background:#fff;border-color:var(--border)}.checkbox-pill input{width:auto;margin:0}.agreement-service-picker{max-height:140px;overflow:auto;padding:2px}.tiny{font-size:11px}.page-hero,.client-hero-card,.ticket-detail-hero{display:flex;justify-content:space-between;gap:18px;align-items:center;border:1px solid var(--border);background:linear-gradient(180deg,#fff,#fbfdff);border-radius:22px;padding:22px;box-shadow:var(--shadow-sm)}.compact-page-hero{padding:18px 20px}.page-hero h1,.client-hero-card h1,.ticket-detail-hero h1{margin:4px 0 0;letter-spacing:-.04em}.eyebrow{color:var(--text-faint);text-transform:uppercase;font-size:11px;letter-spacing:.1em;font-weight:800}.choice-badge{--badge-color: #64748b;display:inline-flex;align-items:center;width:max-content;max-width:100%;gap:6px;border-radius:999px;padding:5px 10px;font-size:12px;font-weight:750;color:var(--badge-color);background:color-mix(in srgb,var(--badge-color) 12%,white);border:1px solid color-mix(in srgb,var(--badge-color) 22%,white);white-space:nowrap}.choice-badge:before{content:"";width:7px;height:7px;border-radius:999px;background:var(--badge-color)}.support-summary-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.support-summary-card{border:1px solid var(--border);background:#fff;border-radius:18px;padding:14px 16px;box-shadow:var(--shadow-sm)}.support-summary-card span{display:block;color:var(--text-soft);font-size:12px;font-weight:700}.support-summary-card strong{display:block;margin-top:4px;font-size:24px;letter-spacing:-.04em}.ticket-toolbar{display:grid;grid-template-columns:minmax(260px,1fr) 210px 210px;gap:12px;margin-bottom:14px}.compact-table th,.compact-table td{padding-top:10px;padding-bottom:10px}.compact-table-wrap{border-radius:16px}.table-primary{font-weight:750;letter-spacing:-.01em}.compact-search{max-width:260px}.ticket-card-list{display:flex;flex-direction:column;gap:10px}.ticket-card-link{display:block}.ticket-card{display:flex;justify-content:space-between;gap:16px;align-items:center;border:1px solid var(--border);background:#fff;border-radius:18px;padding:14px;transition:border-color .15s ease,box-shadow .15s ease,transform .12s ease}.ticket-card:hover{border-color:var(--accent-border);box-shadow:var(--shadow-md);transform:translateY(-1px)}.ticket-card-title{font-weight:800;letter-spacing:-.02em}.ticket-card-meta{display:flex;align-items:center;gap:8px;flex-wrap:wrap;justify-content:flex-end}.ticket-main-grid{display:grid;grid-template-columns:minmax(0,1fr) 310px;gap:16px;align-items:start}.ticket-hero-badges{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}.ticket-side-panel{position:sticky;top:18px}.conversation-card .ticket-thread,.polished-thread{gap:12px}.reply-box{margin-top:16px;padding:14px;border:1px solid var(--border);border-radius:18px;background:var(--panel-soft)}.compact-thread .ticket-message{padding:10px 12px}.subtle-section{background:#ffffffc7}.customization-section{overflow:hidden}.custom-choice-list{display:flex;flex-direction:column;gap:10px}.custom-choice-row{display:grid;grid-template-columns:170px minmax(200px,1fr) 88px auto auto auto;gap:10px;align-items:end;padding:12px;border:1px solid var(--border);border-radius:16px;background:#fff}.custom-choice-row input[type=color]{padding:4px;min-height:43px}@supports not (color: color-mix(in srgb,red 50%,white)){.choice-badge{background:#f8fafc;border-color:var(--border)}}@media(max-width:1100px){.ticket-toolbar,.ticket-main-grid{grid-template-columns:1fr}.ticket-side-panel{position:static}.custom-choice-row{grid-template-columns:1fr;align-items:stretch}}@media(max-width:760px){.page-hero,.client-hero-card,.ticket-detail-hero,.ticket-card{flex-direction:column;align-items:stretch}.support-summary-grid{grid-template-columns:1fr}.ticket-card-meta{justify-content:flex-start}}.client-dashboard .customer-home-hero{background:linear-gradient(135deg,color-mix(in srgb,var(--portal-accent, #111827) 8%,#fff),#fff);border-color:color-mix(in srgb,var(--portal-accent, #111827) 20%,var(--border))}.client-quick-actions,.client-action-grid,.catalog-flags{display:flex;gap:10px;flex-wrap:wrap}.client-action-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr))}.client-action-card{display:block;padding:18px;border-radius:20px;border:1px solid var(--border);background:#fff;box-shadow:var(--shadow-sm);color:inherit}.client-action-card strong{display:block;font-size:16px;margin-bottom:6px}.client-action-card span{color:var(--text-soft);font-size:13px}.client-action-card:hover{transform:translateY(-1px);box-shadow:var(--shadow-md);border-color:var(--accent-border)}.catalog-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.catalog-card{position:relative;overflow:hidden;min-height:260px}.catalog-card-accent{height:5px;background:var(--catalog-color, #2563eb);border-radius:999px;margin-bottom:14px}.catalog-settings-list{display:flex;flex-direction:column;gap:12px}.catalog-settings-row{display:grid;grid-template-columns:minmax(220px,1.2fr) 88px repeat(5,auto);gap:10px;align-items:end;padding:14px;border:1px solid var(--border);border-radius:18px;background:#fff}.catalog-settings-row .full-width{grid-column:1 / -1}.checkbox-card{display:flex;align-items:center;gap:10px;padding:14px;border:1px solid var(--border);border-radius:16px;background:#fff;font-weight:700}.checkbox-card input{width:auto;min-height:auto}.three-col{grid-template-columns:repeat(3,minmax(0,1fr))}@media(max-width:1100px){.client-action-grid,.catalog-grid,.three-col{grid-template-columns:1fr 1fr}.catalog-settings-row{grid-template-columns:1fr 88px}}@media(max-width:760px){.client-action-grid,.catalog-grid,.three-col,.catalog-settings-row{grid-template-columns:1fr}}.wrap-actions{flex-wrap:wrap;gap:8px}.onboarding-progress{height:8px;border-radius:999px;background:#eef2f7;overflow:hidden;margin:8px 0 16px}.onboarding-progress>div{height:100%;background:#111827;border-radius:999px;transition:width .2s ease}.onboarding-row{align-items:center}.reports-page .overview-metric strong{letter-spacing:-.02em}button.danger,.ghost-button.danger{color:#991b1b;border-color:#fecaca;background:#fff7f7}button.danger:hover,.ghost-button.danger:hover{background:#fee2e2}.json-preview{max-width:460px;max-height:180px;overflow:auto;padding:10px;border:1px solid var(--border);border-radius:12px;background:var(--panel-muted);font-size:12px;line-height:1.4;white-space:pre-wrap}.workspace-shell-page .workspace-hero{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;flex-wrap:wrap}.workspace-tabs{max-width:100%}.workspace-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.workspace-card{min-height:172px;border:1px solid var(--border);border-radius:18px;background:linear-gradient(180deg,#fff,#fbfdff);padding:18px;display:flex;flex-direction:column;justify-content:space-between;gap:16px;box-shadow:var(--shadow-sm);transition:transform .12s ease,box-shadow .15s ease,border-color .15s ease}.workspace-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-md);border-color:var(--accent-border)}.workspace-card-title{font-size:17px;font-weight:800;letter-spacing:-.02em;color:var(--text)}.workspace-card p{margin:8px 0 0}.workspace-card-footer{display:flex;justify-content:space-between;align-items:center;gap:10px}.ghost-link{color:var(--accent);font-size:13px;font-weight:800}@media(max-width:1100px){.workspace-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:720px){.workspace-grid{grid-template-columns:1fr}.workspace-shell-page .workspace-hero{align-items:stretch}}.status-success,.status-badge.status-success{background:var(--success-soft);color:var(--success-text);border-color:#bbf7d0}.sla-badge{white-space:nowrap}.queue-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.queue-card{min-height:132px;border:1px solid var(--border);border-radius:18px;background:linear-gradient(180deg,#fff,#fbfdff);padding:15px;text-align:left;box-shadow:var(--shadow-sm);cursor:pointer;transition:transform .12s ease,border-color .15s ease,box-shadow .15s ease}.queue-card:hover,.queue-card.active{transform:translateY(-1px);border-color:var(--accent-border);box-shadow:var(--shadow-md)}.queue-card.active{background:linear-gradient(180deg,color-mix(in srgb,var(--portal-accent, #111827) 7%,#fff),#fff)}.queue-card span,.queue-card strong,.queue-card small{display:block}.queue-card span{color:var(--text-soft);font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.04em}.queue-card strong{margin-top:8px;color:var(--text);font-size:30px;line-height:1;letter-spacing:-.05em}.queue-card small{margin-top:10px;color:var(--text-soft);line-height:1.35}.working-days{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:10px 0}.canned-reply-list{display:flex;flex-direction:column;gap:12px}.canned-reply-row{border:1px solid var(--border);border-radius:18px;background:#fff;padding:14px;box-shadow:var(--shadow-sm)}@media(max-width:1180px){.queue-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:720px){.queue-grid{grid-template-columns:1fr}}.compact-form-card{margin-bottom:16px}.app-footer{border-top:1px solid var(--border);color:var(--text-soft);display:flex;flex-wrap:wrap;gap:8px 16px;font-size:12px;padding:14px 28px 18px}.app-footer span:not(:last-child):after{content:""}.release-card-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}@media(max-width:920px){.release-card-grid{grid-template-columns:1fr}}.link-button{border:0;background:transparent;color:var(--accent-text, #1d4ed8);padding:0;font:inherit;text-align:left;cursor:pointer;text-decoration:underline;text-underline-offset:3px}.code-block{background:#0f172a;color:#f8fafc;padding:12px;border-radius:12px;overflow:auto;white-space:pre-wrap;max-height:420px}.compact-list{margin:0;padding-left:18px}.topbar{margin:0 28px 4px;padding-left:0;padding-right:0;border-bottom:1px solid rgba(223,229,239,.78)}.page-content{padding-top:10px;gap:16px}.card{padding:18px;box-shadow:0 14px 34px #0f172a0f}.section-row{margin-bottom:10px;align-items:flex-start}.section-row p{margin:6px 0 0}.compact-cards{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.dashboard-stat-card{position:relative;overflow:hidden;min-height:84px;padding:16px 18px;box-shadow:var(--shadow-sm)}.dashboard-stat-card:before{content:"";position:absolute;inset:0 0 auto 0;height:4px;background:linear-gradient(90deg,#2347a7,#7aa2ff)}.dashboard-stat-card-secondary:before{opacity:.4}.dashboard-stat-card .stat-value{margin-top:8px;font-size:28px}.attention-hero-card{position:relative;overflow:hidden;border-color:#d1ddf6;background:linear-gradient(135deg,#2347a71a,#fffffff5 26%,#fff 84%);box-shadow:0 18px 40px #2347a71a}.attention-hero-card:before{content:"";position:absolute;inset:0 auto 0 0;width:6px;background:linear-gradient(180deg,#2347a7,#7aa2ff)}.attention-card-header{position:relative;z-index:1}.attention-metrics{position:relative;z-index:1;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.attention-metrics .overview-metric{background:#ffffffd6;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.attention-table-wrap{position:relative;z-index:1;margin-top:10px}.dashboard-page .dashboard-secondary-grid{gap:14px}.dashboard-page .dashboard-secondary-grid>.card{padding:16px 16px 14px;background:#ffffffe6;box-shadow:var(--shadow-sm)}.overview-grid{gap:12px}.overview-metric{padding:12px 13px;border-radius:14px}.overview-metric strong{font-size:19px}.metric-pill{padding:11px 12px;border-radius:14px;gap:6px}.metric-pill strong{font-size:20px}.compact-overview{grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;margin-bottom:12px}.compact-overview .overview-metric{padding:11px 12px}.compact-overview .overview-metric strong{font-size:18px}.page-hero,.client-hero-card,.ticket-detail-hero{padding:18px 20px}.compact-page-hero{padding:16px 18px}.support-summary-grid{gap:10px}.support-summary-card{padding:12px 14px;border-radius:16px;background:linear-gradient(180deg,#fff,#fbfdff)}.support-summary-card strong{font-size:22px}.toolbar-card{padding:16px 18px;background:linear-gradient(180deg,#fff,#fbfcff);box-shadow:var(--shadow-sm)}.selection-toolbar{padding:14px 16px;border-color:var(--accent-border);background:linear-gradient(180deg,#f8fbff,#fff);box-shadow:0 10px 24px #2347a714}.toolbar-card .info-box,.selection-toolbar .info-box{margin-bottom:10px}.ticket-toolbar{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:10px;margin-bottom:0;align-items:end}.compact-toolbar>*{min-width:0}.table-wrap{border-color:#dde5f2;border-radius:14px;box-shadow:inset 0 1px #fffc}thead th{font-size:11px;background:#f7f9fd}th,td{padding-top:9px;padding-bottom:9px}.compact-table th,.compact-table td{padding-top:8px;padding-bottom:8px}tr:hover td{background:#2347a709}.empty-row{padding:18px 16px;color:#748095;background:linear-gradient(180deg,#fcfdff,#f7f9fd)}.empty-state{padding:18px 20px;border-style:solid;border-color:#dbe4f3;background:linear-gradient(180deg,#fffffff5,#f7faffe0);box-shadow:inset 0 1px #fffc}.compact-operational-hero{padding:18px;gap:12px}.compact-operational-hero .settings-hero{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(420px,1fr);gap:14px;align-items:start}.compact-operational-hero .settings-hero-title{font-size:30px}.compact-operational-hero .settings-hero-copy{margin-top:8px}.compact-operational-hero .settings-hero-metrics{grid-template-columns:repeat(5,minmax(0,1fr));min-width:0;width:100%}.topbar-user-pill{background:#ffffffd1}.app-footer{padding:10px 28px 14px;font-size:11px;opacity:.85}@media(max-width:1360px){.compact-cards,.attention-metrics,.compact-overview,.compact-operational-hero .settings-hero-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.compact-operational-hero .settings-hero{grid-template-columns:1fr}}@media(max-width:760px){.topbar{margin:0 20px 4px}.compact-cards,.attention-metrics,.compact-overview,.compact-operational-hero .settings-hero-metrics{grid-template-columns:1fr}}.auth-shell{padding:32px;background:radial-gradient(circle at top left,rgba(35,71,167,.18),transparent 34%),radial-gradient(circle at bottom right,rgba(15,23,42,.1),transparent 28%),linear-gradient(180deg,#eef3fb,#f8fbff 42%,#eef3fb)}.auth-layout{width:min(1180px,100%);display:grid;grid-template-columns:minmax(0,1.08fr) minmax(360px,.72fr);gap:22px;align-items:stretch}.auth-brand-panel{position:relative;overflow:hidden;display:flex;flex-direction:column;gap:18px;min-height:640px;padding:30px;border-radius:28px;border:1px solid color-mix(in srgb,var(--portal-accent, #2347a7) 22%,#dbe4f3);background:radial-gradient(circle at top right,color-mix(in srgb,var(--portal-accent, #2347a7) 18%,transparent),transparent 30%),linear-gradient(155deg,color-mix(in srgb,var(--portal-accent, #2347a7) 14%,#ffffff),#fff 42%,#f6f9ff);box-shadow:0 24px 60px #0f172a1a}.auth-brandmark{width:52px;height:52px;border-radius:18px;display:grid;place-items:center;background:linear-gradient(180deg,#18346d,#0f1e45);color:#fff;font-size:14px;font-weight:800;letter-spacing:.08em;box-shadow:0 18px 34px #0f1e4538}.auth-brand-panel h1{margin:0;font-size:46px;line-height:.98;letter-spacing:-.06em}.auth-brand-panel p{margin:0;max-width:640px;color:#42506a;font-size:18px;line-height:1.5}.auth-feature-list{margin-top:auto;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.auth-feature-card{display:flex;flex-direction:column;gap:8px;padding:16px;border-radius:18px;border:1px solid rgba(209,221,246,.9);background:#ffffffc2;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.auth-feature-card strong{font-size:15px;letter-spacing:-.02em}.auth-feature-card span{color:var(--text-soft);font-size:13px;line-height:1.45}.auth-contact-strip{display:inline-flex;align-items:center;gap:8px;width:fit-content;padding:10px 14px;border-radius:999px;background:#ffffffc7;border:1px solid rgba(209,221,246,.9);color:#31415d;font-size:13px;font-weight:700}.auth-form-card{justify-content:center;padding:30px;border-radius:28px}.auth-form-card h2{margin:0;font-size:34px;letter-spacing:-.05em}.auth-form-note{margin-top:6px;color:var(--text-soft);font-size:13px;line-height:1.45}.auth-promo-card{display:flex;flex-direction:column;gap:10px;padding:18px;border-radius:20px;border:1px solid rgba(255,255,255,.22);background:#0c142938;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.auth-promo-eyebrow{color:#f1f5ffb8;font-size:11px;font-weight:800;letter-spacing:.1em;text-transform:uppercase}.auth-promo-card strong{font-size:17px;letter-spacing:-.02em}.auth-promo-card span{color:#f1f5ffc2;line-height:1.5}.auth-promo-button{align-self:flex-start;padding:10px 14px;border-radius:999px;background:#ffffff2e;color:#fff;font-weight:700;text-decoration:none}.auth-promo-button:hover{background:#ffffff47}.client-dashboard-shell,.client-catalog-page,.client-support-page{gap:18px}.customer-home-hero,.catalog-hero,.client-support-hero{position:relative;overflow:hidden;align-items:stretch;background:radial-gradient(circle at top right,color-mix(in srgb,var(--portal-accent, #2347a7) 12%,transparent),transparent 24%),linear-gradient(145deg,color-mix(in srgb,var(--portal-accent, #2347a7) 8%,#ffffff),#fff 42%,#f8fbff)}.client-hero-main,.client-hero-side{display:flex;flex-direction:column;gap:14px}.client-hero-main{flex:1;min-width:0}.client-hero-main>.client-hero-stats+.muted.small{display:none}.client-hero-main p{max-width:760px}.client-hero-side{width:min(320px,100%);justify-content:space-between}.client-hero-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.client-hero-stat{display:flex;flex-direction:column;gap:4px;padding:12px 13px;border-radius:16px;border:1px solid rgba(209,221,246,.95);background:#ffffffd6}.client-hero-stat span{color:var(--text-soft);font-size:12px;font-weight:700}.client-hero-stat strong{font-size:24px;letter-spacing:-.04em}.client-help-card{display:flex;flex-direction:column;gap:8px;padding:16px;border-radius:18px;border:1px solid rgba(209,221,246,.95);background:#ffffffc7;color:#31415d}.client-help-card strong{font-size:15px;letter-spacing:-.02em}.client-help-card span{color:var(--text-soft);font-size:13px;line-height:1.45}.client-action-grid{gap:12px}.client-action-card{padding:20px;min-height:150px;display:flex;flex-direction:column;justify-content:space-between;background:linear-gradient(180deg,#fff,#fbfdff)}.client-action-kicker{color:#6b7a93;font-size:11px;text-transform:uppercase;letter-spacing:.09em;font-weight:800}.client-action-card strong{font-size:20px;letter-spacing:-.03em;margin-bottom:10px}.client-action-card span{line-height:1.45}.client-activity-card,.client-footer-card,.client-support-list-card{background:#fffffff0}.client-activity-list{display:flex;flex-direction:column;gap:10px}.client-activity-item{display:flex;justify-content:space-between;gap:14px;align-items:flex-start;padding:14px 16px;border-radius:18px;border:1px solid var(--border);background:linear-gradient(180deg,#fff,#fbfdff)}.client-activity-item .ticket-card-title,.client-activity-title{font-weight:800;letter-spacing:-.02em}.client-activity-time{color:var(--text-soft);font-size:12px;white-space:nowrap}.client-support-summary-grid{display:none}.catalog-card{min-height:290px;display:flex;flex-direction:column}.catalog-card .actions-row{margin-top:auto}@media(max-width:1100px){.auth-layout,.client-hero-stats,.auth-feature-list{grid-template-columns:1fr}.client-hero-side{width:100%}}@media(max-width:760px){.auth-shell{padding:20px}.auth-brand-panel,.auth-form-card{padding:22px}.auth-brand-panel h1{font-size:38px}.client-activity-item{flex-direction:column}}